Services for Business

Silverbeck Rymer Solicitors dedicated Uninsured Loss Recovery department specialises in dealing with all claims that do not involve a personal injury and do not exceed £5,000.

All ULR staff are required to undertake continuous training and development in house. This stimulates a culture of continuous learning that encourages all employees to reach their full potential whilst at the same time delivering a market leading ULR service.

The department’s overall performance is monitored against strict SLA’s. This ensures our service in this area continually exceed the needs and expectations of our client’s. Any trends or issues are also immediately identified affording us opportunities to modify and improve our working processes for the best possible customer experience.

This department has the specialist skills and experience to help ensure customers receive full non-fault accidental legal advice and recovery of associated costs in the most efficient manner possible. This includes the following key benefits:

• Pro-active recovery of your customers uninsured losses
• Uncompromised compensation settlement
• Dedicated and experienced staff

Subrogated Cases and Outlay Recovery

Our dedicated ULR department also specialise in the recovery of client’s outlay and subrogated funds. Using our state-of-the-art IT and telephony infrastructure, combined with unparalleled levels of customer service we guarantee an efficient, cost-effective resolution to these cases.

• For outlay cases we make every endeavour to recover client’s monies, using a robust contact strategy before issuing court proceedings. 
• For subrogated recoveries our experts go straight to the insurer meaning an even more efficient resolution for your business